Why lower rank officers are important and the bosses or leaders must firm on the output! who decide

the war between two countries but the fighting between the army. If the army don't shoot the war never started.
The boss order to print on portrait position but the printers print landscape. The boss asked to print on gloss B5 paper but the staff printed on the normal A4 paper. may be this culture begin when the teachers don't supervise the students doing experiments and left to the lab assistants or the lecturers don't go to the laboratory and left to the demonstrators. Then we create the culture in making the decision.
Who should make the decision? We need to review this if we want to be develop country.